Cross-Cultural Misunderstanding #3Sep 30, 2020
This category introduces participant's cases we discussed in workshops. The variety of issues people come across reflects the multitude of cross-cultural misunderstandings and how disrupting and dysfunctional they can be.
"I went to visit a supplier to one of our main customers with whom we interact for achieving the best results in our product. We tried to help them out with a problem they were facing. A Chinese colleague who had some (but limited) related technical background accompanied me. Every question I asked resulted in a half hour (seemingly heated) discussion in Chinese, which was afterwards summarized and translated as “OK” or Not OK”."